Trip went sideways? Turn receipts and proof into a travel claim packet.

Upload your policy, itinerary, cancellation proof, medical or incident documents, and receipts. Get a claim summary, expense table, missing-docs checklist, and numbered evidence packet to review before filing.

See sample packet

Your policy controls coverage. PackMyDocs organizes documents and flags gaps; it does not decide benefits.

Policy-specific checks
No coverage promises
You review before filing

6 document groups

Policy, itinerary, cause proof, receipts, refunds, claim forms.

1 expense table

Cancellation costs, extra transport, lodging, meals, medical bills.

1 PDF packet

Claim summary, expense table, evidence index, and gap list.

What you get back

From that pile of files to this packet

Noah's cancelled trip: policy, airline notice, hotel invoice, and refund emails turned into a claim summary, expense table, and evidence index.

Travel Insurance Claim Packet sample: Claim summary — PAGE 01 / Claim summary

Travel Insurance Claim Packet sample: Expense table — PAGE 02 / Expense table

Travel Insurance Claim Packet sample: Evidence index — PAGE 03 / Evidence index

A claim summary with policy number, trip dates, event, and claimed amount

An expense table grouped by cancelled costs, extra costs, medical costs, and refunds

A missing-documents checklist based on your claim type and policy documents

A numbered evidence index for bookings, proof of cause, receipts, and refund records

One combined PDF packet ready to upload to your insurer or send to your agent

Take the full packet with you

Download the complete sample PDF and see, page by page, how the finished packet is structured.

PDF3 pagesClaim summaryExpense tableEvidence index

How it works

Three steps. None of them painful.

Upload what you have

Photos, PDFs, screenshots, forwarded emails — in any order, straight from your phone. Messy is fine; that's the job.

We build your packet

Everything gets sorted, named, and assembled — the letter drafted, the timeline dated, every document numbered and indexed.

Download, review, and send

One clean PDF for wherever it needs to go — a dispute portal, an email, a printer. You review it before using it.

Is this you?

Made for exactly this situation

You cancelled or interrupted a trip and need to file an insurance claim

Your flight, cruise, tour, or hotel changed and you paid extra costs

You had a medical, accident, weather, theft, or family-emergency claim trigger

You want to find missing proof before uploading to the insurer portal

Evidence checklist

Gather these first

Travel insurance claims are document-heavy because the insurer needs both the trip cost and the reason for the loss. Upload what you have: policy, bookings, emails, receipts, certificates, and refund records. PackMyDocs turns them into one readable file.

0/7 Tick off what you have.

Travel insurance policy or certificate Shows policy number, coverage dates, benefit type, and insurer claim channel. Required
Trip itinerary and bookings Establishes what was booked, dates of travel, and prepaid amounts. Required
Proof of the reason for the claim Medical certificate, airline notice, death certificate, police report, or weather/closure notice supports why the loss happened. Required
Receipts and invoices Dated, itemized receipts support the amount you paid. Required
Refund or credit records Insurers usually need to know what was refunded or credited by airlines, hotels, or tour providers. If it applies
Payment proof Card statements or bank records can support that you actually paid the expense. If it applies
Insurer claim form or portal screenshots Helps align the packet with the fields your insurer expects. If it applies

Tick off what you already have — progress stays on this device.

After you hit send

How the process usually goes

STEP 1

Read the claim form and policy first

Travel policies differ. The packet organizes evidence around the claim type, but your insurer's form and policy language control what is required.

STEP 2

Prove both cause and amount

A receipt proves cost, not why it is covered. A cancellation notice proves disruption, not how much you lost. The packet keeps both sides together.

STEP 3

Subtract refunds and credits clearly

Insurers often ask what the airline, hotel, tour company, or card issuer refunded. Listing those offsets avoids confusion.

STEP 4

Submit and keep the full file

Claim portals can split uploads into many fields. Keep one master packet so you can answer follow-up requests quickly.

Common questions

How much does it cost?

Previewing the checklist and sample packet is free. If you decide to build your own finished travel claim packet, it costs $15.

What do I actually upload?

Your policy, trip confirmations, cancellation or delay notices, medical certificates if relevant, police or incident reports, receipts, card statements, and refund emails.

Can PackMyDocs tell me whether my policy covers the claim?

No. We organize your documents and flag missing proof. Coverage decisions belong to the insurer and depend on your policy.

What if I do not have every receipt?

Upload what you have: card statements, booking emails, invoices, and refund notices can still help explain the claim. The packet flags gaps instead of hiding them.

Should I include medical documents?

Include only what your claim requires and what you are comfortable sharing with your insurer. PackMyDocs uses copies and keeps the packet focused on claim support.

Is this insurance advice?

No. PackMyDocs prepares your claim documents. It does not interpret coverage, calculate benefits, or negotiate with insurers.